Student Support

Welcome to our student support page. Please consult our FAQs to see if your question has already been answered, or otherwise contact us directly via the form below.

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Important Note

If you’re having trouble downloading the PDF files, this is usually a browser-related issue. Try switching to a different browser—that typically does the trick! Let us know if you’re still having difficulties, and we’ll be happy to help.

Support Email: studentsupport@aromaticstudies.com

If you would like to speak with us on the phone, please email us with your phone number and we will be happy to call you.

Office Hours
10am - 4pm M-W-F

Please note: We are unable to answer questions about health concerns due to legal and time restraints. We highly recommend you connect with an aromatherapists in your area. To find an aromatherapist, please visit NAHA.

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Please upload a screenshot of the problem you are seeing, (if relevant)

Max. file size: 500 MB.

FAQs

How do I update my credit card / payment method?

If you have a current playment plan or subscription, you can update your credit card details under My Account > My Subscriptions by clicking the button "Update Card".

If you are making a new purchase and have a card saved on file, you can click on the text "Click here to use a different payment method" to update your card details during the purchase process.

My purchased course is locked / not visible

It can take up to 10 minutes for a newly purchased course to appear in your account. If it has been 10 minutes we recommend:

logging out and back in again
clearing your browser cache

If you are still not seeing your course, please contact us directly via the form above.